Scolmore experience considerable success with Intellisell within three months
“We wanted a website that would work in conjunction with our product literature – it didn’t need to be heavily designed, but it did need to be robust enough to handle our e-product range. We wanted our customers to be able to place orders with us whenever it best suited them enabling them to manage their time effectively.” Steve Taylor, General Manager of Scolmore International comments, “The company traditionally received orders via the telephone or fax and we were unsure how the implementation of this service would affect our customers’ current ordering system. However, after canvassing opinions from some of our longstanding customers I felt that it was worth pursuing.”
The Intellisell solution
Offered true business to business web sales that had total integration with Scolmore’s Sage 1000 business software. Scolmore decided to take a simple grid view of products to ensure customers experienced easy order entry. After training its sales staff on Intellisell and launching it to its client base Scolmore began to see a steady uptake in usage of the website.
A fast, efficient route to placing orders
“All of the initial scepticism over whether or not our customers would benefit from Intellisell disappeared and we quickly saw benefits. We already run a very efficient organisation, but this has enabled us to maximise our sales and reduce the overheads normally associated with order taking and order entry. What’s more, we are delivering a far better service to our clients.” Steve Taylor, General Manager, Scolmore International.