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CPiO Support Services

Switchboard: 0344 880 6140

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Latest Articles

B2B customer expectations are changing

Digital self-service tools are present for every step of the buying – and rebuying – process. Customers now expect information to be rapidly accessible, easy to consume and up to date. They are increasingly digital natives – and their consumer buying habits are...
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eCommerce Marketing Strategy Ideas for the new financial year

The rise of online sales has transformed the role of marketing within B2B companies – good marketing is now vital to business success. Customers have high expectations of the quality of imagery and product descriptions – and companies need to ensure the brand...
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Metal wheels customer retention

How can you boost customer retention?

Customer experience can make or break any business. From the initial product research, through the sales process, delivery and response to any problems, the speed, quality and relevance of response make a huge difference to loyalty and retention. Customers with high...
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