Integrated eCommerce
for Sage X3

Complex business processes…simplified

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Combining platforms for excellence

As a Sage X3 software user you already have a comprehensive ERP solution. Intellisell extends the logic  and data of Sage to help you connect your whole supply chain, manufacturing operations, warehouses, and third party technology. With all your information feeding from one source, you can take advantage of new opportunities as well as keep control of your existing multi-channel strategy and global operations.

Sage X3 at the core

Let Sage X3 drive your business. Intellisell integration extends the reach of your ERP and supports your management of global brands, B2B and B2C sites to help you boost growth.

Multi-channel control

Leverage the power of leading marketplaces, like Magento, eBay and much more, with mobile-ready responsive themes for multiple languages or geo-locations through a single admin interface. 

Simplify tasks and complex operations

Improve workflow, leverage automation and increase efficiency across all sites, saving time, money, and minimising errors.

Marketing that grows with your customers

With fine-tuned offers and machine-learned personalised content – with search and product recommendations, you can increase your brand presence and customer retention.

24/7 access

Provides your warehouse, sales, or delivery teams access to reliable data across all devices to trade, check stock availability or respond to customers whilst in the office or out or on the road.

Boost your sales internationally

Intellisell works with all the leading marketplaces, together with Sage X3 you to compete globally and manage your multiple operations and brand sites.

Intellisell

Some of the partners we work with

eCommerce is no longer a standalone channel

Intellisell works hand in hand with Sage X3 to propel your global, complex operations and successfully enable you to build upon your multi-channel eCommerce strategy. Manage B2B or B2C sites easily in multiple languages or geo-locations through a single admin interface.

Intellisell equips your marketing and sales teams with the tools that they need to promote your products and services across multiple sites, as well as to deal with various agencies without the need to rekey data or do any coding whatsoever, just use drag and drop advertising options. You can now sell online – across all devices, so your trade desk sales staff can access your site in front of customers, Sales reps can access stock, special pricing and sell on the road or at tradeshows.   Intellisell supports and helps you to manage multiple warehouse and 3PL to improve speed and accuracy of operations.

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Intellisell supports your whole business

Marketing

Helping your teams utilise Sage ERP data and enrich it for eCommerce. Automation minimises rekeying and costly mistakes, freeing marketers to focus on their creative role. 

Trade Desk & Sales

Offers both your customers and your sales team an easy and reliable platform through which they can check stock, see individual pricing, place orders, view order history or check account status 24/7.

Warehouse

Connect and improve fulfilment operations pre-purchase and post. You can pick, pack, ship and track your sales with easy automation and reliable integration to third party logistics.

Customer Service

Greater control including the management and analysis of customer returns. Respond to customer enquiries faster with accurate quality data, overall providing greater insight.

Finance & Leadership

Enhance your Sage solution with the automation of routine processes across your operation. Data integrity and improved accessibility enable a more agile, competitive business.

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Customer Success

Powered by Intellisell

Read how Nielson Bainbridge invests in a new eCommerce solution, with Sage X3 integration. Customer case study for Intellisell.

Resource Centre

B2B customer expectations are changing

B2B customer expectations are changing

Consumer buying habits influence their business expectations Digital self-service tools are present for every step of the buying – and rebuying – process. Customers now expect information to be...

How can you boost customer retention?

How can you boost customer retention?

Customer experience can make or break any business. From the initial product research, through the sales process, delivery and response to any problems, the speed, quality and relevance of response...

B2B customer expectations are changing

B2B customer expectations are changing

Consumer buying habits influence their business expectations Digital self-service tools are present for every step of the buying – and rebuying – process. Customers now expect information to be...

FAQs

What is an eCommerce system or platform?

It is a system that enables electronic payments online. There are different ways that merchants can offer these payments. Some choose to offer fully integrated software solutions or third-party systems managed by service providers such as PayPal and WorldPay.

Many components make up an eCommerce system. These features could include; the shopping cart, integration capabilities, and security infrastructure. Each offers an important part in making sure that the system runs efficiently for both the merchant and their customers.

eCommerce integration involves implementing a shopping cart, merchant accounts, payment gateways, and security mechanisms with your website. This all helps to provide the merchant with an eCommerce system and a seamless shopping experience for the end customer.

So if we think of the software as the engine behind the scenes of an online store, then the system enables electronic payments. The software manages inventory, allows you to add or remove products, calculate the charges, order fulfilment etc.

By way of showing a friendly user interface people from non-technical backgrounds can manage the entire eCommerce operation. The back end of the interface is very multifaceted and a complex machine.

Any viable eCommerce software will enable customers to buy your products and services from your online store. Where solutions differ is the degree to which they can unify and leverage both front and back-office applications with both their unique and shared data. eCommerce platforms provide the unification of core business processes, where businesses can gain complete visibility across their company and ultimately meeting their most discerning customers’ expectations.

An eCommerce platform should allow for integrations between separate systems including; accounting, POS, inventory and order management, marketing, merchandising, customer service and financials on a cloud-based platform.

The benefits of having the software integrated allows you to provide reliable, consistent and personalised cross-channel experiences. You can offer superior customer service through a single view of all interactions and transactions across all touchpoints and channels.

You can also go above and beyond your customer expectations and increase your revenue by taking control of your orders and have one single view of what inventory you have across multiple channels and supply chains.

What are the most common types of eCommerce Software?

On-Premise: These are managed onsite by developers who take control of the manual updates and carry out any fixes that may need to be resolved. It offers merchants flexibility over hosted solutions. However, SaaS is becoming the preferred option, which you can discover more about below.

SaaS: Software as a Service (or “hosted”) solutions are much more detached from developers, in simple terms it isn’t maintained through company hard drives, you access it via the internet

The only requirements from development teams are usually for supplementary custom design features. You will be able to action any updates with one click or they happen automatically. This makes it a better choice for online merchants. It saves time for eCommerce stores using SaaS software and it’s also so much cheaper than on-premise solutions.

What is an Enterprise Resource Platform (ERP) eCommerce integration?

This is referring to the automation between the back office and the website. Automatic updates of product, price, stock and then the processing of customer and order details.

What is a payment gateway?

A payment gateway is a technology used by merchants to accept debit or credit card purchases from customers. So once you hit the buy button on a website, the payment gateway comes into action.

The next step is adding your bank card details. It is the front-end technology in charge of sending customer information to the merchant acquiring bank, for processing.

It then returns the transaction details and response from the payment network to the website you purchased from to inform them that the card is authorised, and therefore the order is completed.

In physical stores, payment gateways consist of the point of sale (POS) terminals used to accept credit card information by card or by smartphone. In recent years have begun accepting phone-based payments using QR codes or Near Field Communication (NFC) technology.

In online stores, payment gateways are the “checkout” portals used to enter credit card information or credentials for services such as PayPal.

Now that we have chip technologies, the signature phase on a credit/debit card has been replaced with a personal identification number (PIN) entered directly into the payment gateway hardware.

Contactless purchases are now so popular, and most of us now use our phones as payment devices instead of plastic credit cards.

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