We are in a post-pandemic society, where consumers are in charge of ‘when’ but also ‘how’ they shop, so what does the priority look like for the year ahead? Consumers want a consistent product experience, you need to fully integrate your online...
Anyone interested in integrating Sage solutions with their eCommerce applications, marketplaces and channels will have questions. Businesses will want to ensure that they’re connecting the right platforms in the right manner to meet their goals and solve current...
Ravensden wanted to provide its customers with an alternative method of ordering that was fast and reliable, to showcase its wide product range. With such a broad range of products in Ravensden’s portfolio, the company relied heavily on product catalogues, personal...
Consumer buying habits influence their business expectations Digital self-service tools are present for every step of the buying – and rebuying – process. Customers now expect information to be rapidly accessible, easy to consume and up to date. They are increasingly...
Customer experience can make or break any business. From the initial product research, through the sales process, delivery and response to any problems, the speed, quality and relevance of response make a huge difference to loyalty and customer retention. Customers...