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How can you boost customer retention?

How can you boost customer retention?

Oct 18, 2021

Customer experience can make or break any business. From the initial product research, through the sales process, delivery and response to any problems, the speed, quality and relevance of response make a huge difference to loyalty and customer retention. Customers...
How to maximise Direct-to-Consumer business opportunities

How to maximise Direct-to-Consumer business opportunities

Oct 14, 2021

The pandemic has compelled many businesses to make extraordinary changes to their business model. One of the most significant has been to reconsider the supply chain and, where possible, cut out the middleman. Direct-to-Consumer (D2C) and Manufacturer-to-Consumer...
Is your business ready for eCommerce integration with Amazon?

Is your business ready for eCommerce integration with Amazon?

Oct 14, 2021

Perhaps the biggest winner of the global coronavirus pandemic has been the eCommerce industry. As stores closed and restrictions on footfall were introduced, online shopping thrived with consumers instead turning to the keyboard to find their products. While many...