Top 6 trends driving eCommerce in 2023

We are in a post-pandemic society, where consumers are in charge of ‘when’ but also ‘how’ they shop, so what does the priority look like for the year ahead? Consumers want a consistent product experience, you need to fully integrate your online...
B2B customer expectations are changing

B2B customer expectations are changing

Consumer buying habits influence their business expectations Digital self-service tools are present for every step of the buying – and rebuying – process. Customers now expect information to be rapidly accessible, easy to consume and up to date. They are increasingly...
How can you boost customer retention?

How can you boost customer retention?

Customer experience can make or break any business. From the initial product research, through the sales process, delivery and response to any problems, the speed, quality and relevance of response make a huge difference to loyalty and customer retention. Customers...
How to maximise Direct-to-Consumer business opportunities

How to maximise Direct-to-Consumer business opportunities

The pandemic has compelled many businesses to make extraordinary changes to their business model. One of the most significant has been to reconsider the supply chain and, where possible, cut out the middleman. Direct-to-Consumer (D2C) and Manufacturer-to-Consumer...
Intro 2020 increases revenue with Intellisell eCommerce

Intro 2020 increases revenue with Intellisell eCommerce

Background to Intro 2020 Based in Maidenhead Berkshire, Intro 2020 has been importing and distributing photo, optical and video products for almost 50 years. As the sole importer and distributor of 16 major brands, it supplies leading retailers throughout the UK and...